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HR’s Perspective on Supporting Mental Health in a Remote Workforce

May 16, 2024 | By: Gemma Frain

The shift to remote working since the pandemic has redefined our professional working lives, creating new opportunities and challenges alike. While working from home offers flexibility and can reduce commuting stress, it also introduces challenges that can significantly impact on mental health. It is essential for employers to develop strategies that help support the mental wellbeing of employees navigating some of the difficulties working from home can bring.

Blurring of Boundaries:

When working from home, one of the biggest challenges is the blurring of lines between professional and personal life. Many employees find themselves working longer hours and struggling to disconnect from work, which can lead to burnout and heightened stress.

Possible solution: Try and encourage employees to establish clear work-life boundaries. Suggest setting up a dedicated workspace within their home, avoiding work in personal spaces such as the bedroom, and sticking to consistent working hours and recommend digital tools that help signify the end of the workday, such as automated "out of office" replies after hours.

Isolation and Loneliness:

The lack of physical presence in an office setting can leave employees feeling isolated, Without regular in-person interactions, employees may feel disconnected which could impact on motivation and productivity.

Possible Solution: Try to arrange regular team meetings online using video calling software such as MS Teams or Zoom etc. Establishing a buddy system can also help foster connections and provide peer support. Recognising milestones and achievements will help promote a sense of belonging.

Lack of Structure and Routine

Without the structured environment of an office, employees might struggle to manage their time efficiently. This can lead to decreased productivity and increased stress levels.

Possible Solution: Try to promote effective time management strategies, such as time blocking, setting daily goals, and incorporating break times.

Increased Anxiety and Stress:

Remote work can increase anxiety and stress and introduce new ones, such as technological challenges or concerns about managing work alongside home responsibilities can contribute to increased stress.

Possible Solution: Try to communicate openly and regularly with employees about company health and wellbeing resources that are available to them. Highlight access to mental health support available through the NHS or private health benefits, including counselling services and online therapy options.

Ergonomic and Physical Health:

Poor home office setups can lead to physical discomfort, which can negatively impact on mental health. Many home environments are not equipped for long-term office work.

Possible Solution: Offer guidance on setting up a home office that promotes good posture, including the right chair, desk height, and computer placement. Consider offering financial support or providing equipment to help employees achieve an ergonomic setup.

Promote Self-Care:

With the pressures of remote work and the home environment, many employees may neglect personal health and wellbeing.

Possible Solution: Employers should try foster a culture that emphasises on taking regular breaks, promote and share resources to help with general fitness and a healthy work-life balance.

Supporting Diverse Needs:

Every employee's situation will be unique, some may thrive while working from home, while others might struggle. This could be due to various factors, including their home environment, personal responsibilities, or individual predispositions to mental health challenges.

Possible Solution: Personalise support where possible and offer flexible working arrangements to accommodate individual needs. Regularly seeking feedback through surveys or one-to-one check-ins can help in supporting with the specific needs of each employee.

Conclusion

Supporting employee’s mental health while working from home is more crucial than ever, by addressing some of the challenges listed in this article with practical solutions employers can ensure that their workforce remains productive, engaged, and mentally healthy. This not only benefits individual employees but is also essential for long term success.

About the Author
Gemma Frain
Gemma Frain
Gemma Frain, Author at Wirehouse Employer Services

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